A. For Entrepreneurs / Franchise Partners

What is Bharat e-Seva Kendra?

Bharat e-Seva Kendra is a rural digital service platform that enables entrepreneurs to provide government, financial, and essential citizen services locally, while earning income.

Who can apply to open a center?

Any Indian citizen above 18 years of age with basic computer knowledge can apply. We especially encourage women, youth, and unemployed individuals to join.

How much is the investment?

You can start your own center with just ₹20,000, covering software, training, and initial setup.

What services will I offer?

Government schemes, Aadhaar/PAN services, banking assistance, utility bill payments, mobile/DTH recharge, ticket bookings, skill training, and more.

Do I need prior technical skills?

Only basic computer knowledge is required. We provide complete training and ongoing support.

How will I earn?

You will earn a commission or service fee for each transaction/service delivered.

Will I get marketing support?

Yes, we provide branding, promotional materials, and guidance to help you attract customers.

How do I apply?

Fill out the application form on our website, and our team will guide you through the process.

B. For Citizens / Service Users

What services can I get at Bharat e-Seva Kendra?

Access government schemes, update Aadhaar/PAN, get banking help, pay utility bills, recharge mobile/DTH, book travel tickets, and join skill training programs.

Do I need to visit government offices after coming here?

In most cases, no. We handle the process digitally, saving you time and travel.

Will I get help in my own language?

Yes. With Bhashini’s multilingual technology, services are available in your local language for better understanding.

Is it safe to share my documents?

Yes. All your data is handled securely and used only for your requested service.

How much do services cost?

Charges depend on the service type. You will be informed about fees before processing.

Can I get government scheme information here?

Yes. You can learn about eligibility, required documents, and application processes for various schemes.

Do I need to book an appointment?

Walk-ins are welcome for most services. Some services may require prior booking.

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