Terms and Conditions

1. Introduction

Welcome to SWAB Technologies Private Limited (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and Swab Technologies Private Limited regarding your access to and use of our website www.bharatesevakendra.com (“Website”), mobile applications, digital platforms, and any related services, tools, or facilities (collectively, the “Services”).

By accessing, browsing, or using the Website or any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws. If you do not agree with any part of these Terms, you must immediately discontinue use of our Website and Services.

2. Nature and Scope of Services

The Company operates as a service-based and consultancy organization engaged in providing, facilitating, and managing multiple categories of services including but not limited to:

• Software development, Marketing, Digital facilitation, government-to-citizen (G2C) and business-to-business (B2B) services;
• Franchise development, branding, and project management services;
• Other allied and value-added services through both online and offline channels (including “SWAB’s Bharat Seva Kendra”).

The Company reserves the right to add, modify, or discontinue any part of its Services at its sole discretion and without prior notice.

3. User Eligibility and Acceptance

• You are at least 18 years of age and legally competent to contract under applicable laws of India;
• You will use the Services solely for lawful purposes and in compliance with these Terms;
• You will not use the Website or Services to engage in any fraudulent, abusive, or illegal activity.

The Company may deny access or terminate any account if it believes that a User has violated any applicable law or these Terms.

5. User Responsibilities and Obligations

• Provide accurate, truthful, and up-to-date information when registering or availing any Service;
• Maintain the confidentiality of login credentials, OTPs, and communications shared by the Company;
• Be solely responsible for any actions taken through your account or communication channel;
• Not upload or transmit any content that is unlawful, defamatory, or infringes on any third party’s intellectual property rights; and
• Use the Website and Services in a manner that does not disrupt or impair their functionality.

6. Intellectual Property Rights

All intellectual property, including text, graphics, trademarks, logos, icons, service marks, software, content, and design elements on the Website, are owned or lawfully licensed to SWAB Technologies Private Limited.

Users are strictly prohibited from copying, reproducing, distributing, modifying, displaying, publishing, or creating derivative works of any content without prior written permission from the Company. Unauthorized use may result in civil or criminal liability under applicable laws.

7. Service Use and Limitations

The Company endeavours to ensure that all information provided through the Website is accurate and up-to-date. However, the Company does not guarantee the completeness, reliability, or accuracy of any data, service descriptions, or pricing displayed on the Website.

All Services are provided on an “as-is” and “as-available” basis. The Company may at any time modify, suspend, or discontinue any Service for maintenance, technical, operational, or regulatory reasons.

8. Communication and Notifications

By using our Services, you consent to receive communications from us electronically, including but not limited to transactional alerts, verification messages, service updates, policy notifications, and promotional information.

You may opt out of promotional communications at any time, though essential transactional and legal communications shall continue as required.

9. Payment Terms

• All fees, charges, and applicable taxes for availing Services shall be clearly indicated prior to purchase.
• Payments once made are non-refundable, except in cases where the Company expressly agrees or where required by applicable law.
• The User shall bear any bank or transaction fees associated with payment processing.
• The Company shall not be responsible for payment failures arising from issues with the User’s bank, payment gateway, or internet connection.

10. Liability and Disclaimer

The Company, its directors, employees, affiliates, and partners shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or relating to use or inability to use the Website or Services, unauthorized access, errors, interruptions, or acts of third parties.

11. Compliance and Legal Responsibility

Users are responsible for ensuring that all documents, information, and declarations submitted through the Company’s platform are accurate and compliant with applicable laws. The Company provides assistance and facilitation but does not guarantee approval or certification from any government or regulatory body.

12. Privacy and Data Protection

All personal data collected, processed, or stored through our Website shall be governed by our Privacy Policy. By using our Services, you consent to the lawful processing of your data.

13. Third-Party Links and Integrations

The Website may contain links to third-party websites or platforms for convenience. The Company does not endorse or assume responsibility for the content or privacy practices of such third parties.

14. Indemnification

You agree to indemnify and hold harmless SWAB Technologies Private Limited, its directors, and affiliates from any claims, damages, or losses arising from your misuse or violation of these Terms.

15. Suspension and Termination

The Company reserves the right to restrict or terminate access if the User breaches any provision, is required by law, or engages in harmful or fraudulent activity.

16. Limitation of Warranties

The Company makes no warranties, express or implied, regarding the reliability or availability of its website or Services.

17. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Shivaji Nagar, Pune, Maharashtra, India.

18. Amendments and Updates

The Company reserves the right to revise or update these Terms without prior notice. Continued use constitutes acceptance of the modified Terms.

19. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain valid and enforceable.

20. Contact Information

SWAB Technologies Private Limited
Shop No.09, Ground Floor, SAHIL ARCADE, JM Road, Shivajinagar (Pune), Pune City, Pune-411005, Maharashtra
Email: contact@bharatesevakendra.com
Phone: 9067380666
Website: www.bharatesevakendra.com